The Retention-Centered Stabilization Model™ (RCSM) is Building Hope Building Commitment’s structured approach to helping individuals and families obtain housing, maintain housing, and reduce returns to homelessness. The model was created by Vickie Craighead-Davis to close the gap between housing placement and long-term stability.
Unlike traditional models that stop at access, the Retention-Centered Stabilization Model™ focuses on what it takes to keep housing intact: participant commitment, early intervention, landlord engagement, service coordination, accountability, and progression toward self-sufficiency.

BHBC provides structured housing stabilization support that helps households maintain safe, affordable housing and prevent avoidable housing loss. The Retention-Centered Stabilization Model™ focuses on long-term sustainability, not just placement.

Services offered through the Retention-Centered Stabilization Model™ include housing search and placement, transition in place support, landlord engagement, workforce development, supportive service coordination, and stabilization planning.

BHBC offers training, technical assistance, and implementation support for organizations, faith-based partners, landlords, and systems seeking to strengthen housing retention outcomes using the Retention-Centered Stabilization Model™.
The Retention-Centered Stabilization Model™ is a retention-first housing framework built on the belief that housing success is not measured only by placement, but by whether an individual or family remains stably housed over time.
The model centers:
This approach allows BHBC to respond to housing instability with practical intervention, real partnership, and measurable retention support.
Housing placement without retention support is not enough. Families and individuals often lose housing because the system addresses access but fails to address sustainability. RCSM™ was designed to close that gap by combining housing-focused support with accountability, landlord engagement, and coordinated stabilization services.
Housing Search and Placement
BHBC helps identify appropriate housing opportunities based on household need, income, sustainability, and readiness.
Housing Stabilization Support
BHBC works with participants to address the barriers that place housing at risk, including communication breakdown, non-compliance, financial strain, and service disconnection.
Transition in Place (TIP)
BHBC supports individuals and families moving from program housing toward lease stability and long-term independence.
Landlord Engagement
BHBC uses communication, advocacy, and early intervention to strengthen landlord relationships and reduce avoidable conflict and turnover.
Workforce Development and Self-Sufficiency
The model supports income progression, employment connection, and individualized service planning tied to housing sustainability.
Training and Technical Assistance
BHBC provides education, implementation guidance, and retention-focused strategy support for organizations looking to improve housing outcomes.
The Retention-Centered Stabilization Model™ is designed to support:
BHBC partners with landlords, faith-based organizations, community agencies, housing providers, and public systems seeking stronger housing retention outcomes through coordinated stabilization support, training, and implementation assistance.
From 01/01/2025–12/31/2025, BHBC served 174 people across 150 households, including 74 veterans and 22 chronically homeless individuals. BHBC also maintained 134 active stayers in services, reflecting our retention-focused approach to stabilization and housing support. This work reflects BHBC’s commitment to moving beyond housing access alone and investing in the long-term conditions that help households stay housed.
Stable housing does not happen by chance. It requires structure, accountability, coordination, and the right support at the right time. BHBC partners with households, landlords, faith-based organizations, and community systems to strengthen housing retention and reduce returns to homelessness through the Retention-Centered Stabilization Model™.
Take the next step to request services, start a partnership, or learn how BHBC can support your community with retention-centered solutions.
Email: bhopebcommitment2020@gmail.com
Phone: 704-713-2362
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Retention-Centered Stabilization Model™ is a trademark of Building Hope Building Commitment.
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